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Thread: Problems with Lens Packaging?

  1. #1

    Default Problems with Lens Packaging?

    I ordered a 30-day supply of the TruEyes just to tide me over while I wait for my eye doc to give me a call and tell me when my hybrid RGP lenses are in. What I found, however, is that some of the lenses are packaged so badly that when I open it up, I find the lens is either folded or rolled up such that when I place it on my finger to put in my eye, it either has a crease in it or the shape is very "warped" and not shaped properly.

    The problem is when I use these lenses that have been packaged in such a manner, my vision is noticeably much blurrier, presumably because of the creases and the shape being all warped and incorrect from being rolled up or folded.

    Out of my 30-day supply, I found about 5-6 that were packaged in this manner for both the right and left eye. I find this ratio of unusable lens to be unacceptable.

    What I would like to know is how often others experience this. I am sure others have experienced something similar, not necessarily isolated to TruEyes but with other lenses as well, and I wanted to see how common this is.

    I ordered these lenses directly from my eye doctor.

  2. #2
    Join Date
    Nov 2011
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    Default

    Quote Originally Posted by andyaycw View Post
    I ordered a 30-day supply of the TruEyes just to tide me over while I wait for my eye doc to give me a call and tell me when my hybrid RGP lenses are in. What I found, however, is that some of the lenses are packaged so badly that when I open it up, I find the lens is either folded or rolled up such that when I place it on my finger to put in my eye, it either has a crease in it or the shape is very "warped" and not shaped properly.

    The problem is when I use these lenses that have been packaged in such a manner, my vision is noticeably much blurrier, presumably because of the creases and the shape being all warped and incorrect from being rolled up or folded.

    Out of my 30-day supply, I found about 5-6 that were packaged in this manner for both the right and left eye. I find this ratio of unusable lens to be unacceptable.

    What I would like to know is how often others experience this. I am sure others have experienced something similar, not necessarily isolated to TruEyes but with other lenses as well, and I wanted to see how common this is.

    I ordered these lenses directly from my eye doctor.
    I know its a drag...because companies try to reduce waistful packaging.....This is what I do.....!

    When you open packages in the morning and put lenses in....tear off the next days lenses and shake or whatever...so that the lenses in the package arent folded up when you take them out....then put aside upright so if the lens is folded in the package it has time to rehydrate back to an original shape.

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